Can I also use GlucoDock® with an Android device? 

Due to technical restrictions GlucoDock® cannot be connected to an Android device. However, the VitaDock® App is also available for Android. Click here to learn more about how you can use the VitaDock® App also with your Android device. 

 

Is the VitaDock® App also available for Android? 

Yes, you can download the VitaDock® App for all Android devices with operating system 4.0 and newer here for free in the Google Play Store. 

 

  I ran out of GlucoDock® test trips and lancets. Where can I get new ones? 

  You can directly order GlucoDock test strips here and GlucoDock lancets are available here

  Alternatively, you can purchase the test strips (PZN 8488900) and the lancets (PZN 8922710) from every VitaDock® distributor, such as in T-Shops of the German Telekom,in pharmacies or directly in our online store

 

  Where can I download the GlucoDock® manual? 

  You can download it here. It is available in six languages: German, English, French, Italian, Spanish, and Dutch. 

 

  Where can I download the GlucoDock® test strips manual? 

  You can download it here. It is available in eight languages: German, English, French, Italian, Spanish, Dutch, Greek and Russian. 

 

  Where can I download the GlucoDock® lancets manual? 

  You can download it here. It is available in eight languages: German, English, French, Italian, Spanish, Dutch, Greek and Russian. 

 

  What is GlucoDock®? 

  GlucoDock® is a blood glucose monitoring module to detect the glucose level in human blood. GlucoDock® can be used in combination with iPhone (3GS and newer generations), iPod touch (3. Generation and newer) or iPad (all generations) and the VitaDock® App. 

 

  Is GlucoDock® a certified medical device? 

  Yes, GlucoDock® is certified by an authorized organization in accordance to the directive IVD 98/79/EG. 

 

  Which devices are compatible with GlucoDock®? 

  You can use GlucoDock® with your iPhone (3GS and newer generations), iPod touch (3. Generation and newer) and iPad (all generations). 

  
  
 

  Can the GlucoDock® blood glucose monitoring module be used by multiple people? 

  You are able to connect up to 4 user accounts. 

  
  
 

  Does GlucoDock® require a separate power supply? 

  No, the connected iPhone, iPod touch or iPad supplies GlucoDock® with power. 

  
  
 

  Can the measuring unit within GlucoDock® be adjusted individually? 

  Of course. The VitaDock® App allows personal user settings, such as to determine  measuring unites mmol/L or mg/dL. 

  
  
 

  Which test trips do I need for measuring with my GlucoDock®? 

  For the GlucoDock® glucose measuring module you need the GlucoDock® test strips

  
  
 

  Can I use other test strips with GlucoDock®? 

  No. GlucoDock® can only be used with GlucoDock® test strips designed by Medisana.  

 

  Will my health insurance cover the costs of the test strips? 

  The GlucoDock® test strips are reimbursed upon the physicians prescription at your pharmacy.