I ran out of GlucoDock® test trips and lancets. Where can I get new ones?
You can directly order GlucoDock test strips <a href="http://www.vitadock.com/add_to_cart_Test_strips.html">here</a> and GlucoDock lancets are available <a href="http://www.vitadock.com/add_to_cart_Lancets.html">here</a>.
Alternatively, you can purchase the test strips (PZN 8488900) and the lancets (PZN 8922710) from every VitaDock® distributor, such as in T-Shops of the German Telekom,in pharmacies or directly in our online store.
Where can I download the GlucoDock® manual?
You can download it here. It is available in six languages: German, English, French, Italian, Spanish, and Dutch.
Where can I download the GlucoDock® test strips manual?
You can download it here. It is available in eight languages: German, English, French, Italian, Spanish, Dutch, Greek and Russian.
Where can I download the GlucoDock® lancets manual?
You can download it here. It is available in eight languages: German, English, French, Italian, Spanish, Dutch, Greek and Russian.
What is GlucoDock®?
GlucoDock® is a blood glucose monitoring module to detect the glucose level in human blood. GlucoDock® can be used in combination with iPhone (3GS and newer generations), iPod touch (3. Generation and newer) or iPad (all generations) and the VitaDock® App.
Is GlucoDock® a certified medical device?
Yes, GlucoDock® is certified by an authorized organization in accordance to the directive IVD 98/79/EG.
Which devices are compatible with GlucoDock®?
You can use GlucoDock® with your iPhone (3GS and newer generations), iPod touch (3. Generation and newer) and iPad (all generations).
Can the GlucoDock® blood glucose monitoring module be used by multiple people?
You are able to connect up to 4 user accounts.
Does GlucoDock® require a separate power supply?
No, the connected iPhone, iPod touch or iPad supplies GlucoDock® with power.
Can the measuring unit within GlucoDock® be adjusted individually?
Of course. The VitaDock® App allows personal user settings, such as to determine measuring unites mmol/L or mg/dL.
Which test trips do I need for measuring with my GlucoDock®?
For the GlucoDock® glucose measuring module you need the GlucoDock® test strips.
Can I use other test strips with GlucoDock®?
No. GlucoDock® can only be used with GlucoDock® test strips designed by Medisana.
Will my health insurance cover the costs of the test strips?
The GlucoDock® test strips are reimbursed upon the physicians prescription at your pharmacy.