Where can I download the GlucoDock® manual?

You can download it here. It is available in six languages: German, English, French, Italian, Spanish, and Dutch.

 

Where can I download the GlucoDock® test strips manual?

You can download it here. It is available in eight languages: German, English, French, Italian, Spanish, Dutch, Greek and Russian.

 

Where can I download the GlucoDock® lancets manual?

You can download it here. It is available in eight languages: German, English, French, Italian, Spanish, Dutch, Greek and Russian.

 

What is GlucoDock®?

GlucoDock® is a blood glucose monitoring module to detect the glucose level in human blood. GlucoDock® can be used in combination with iPhone (4S, 4, 3GS, 3), iPod touch (4, 3, 2 Generation), iPad (1, 2, 3) and the VitaDock® App.

 

Which devices are compatible with GlucoDock®?

You can use GlucoDock® with your iPhone (4S, 4, 3GS, 3G), iPad (1, 2, 3) and the iPod touch 4, 3, 2 Generation and further generations.


Can the GlucoDock® blood glucose monitoring module be used by multiple people?

You are able to connect up to 4 user accounts.


Does GlucoDock® require a separate power supply?

No, the connected iPhone, iPod touch or iPad supplies GlucoDock® with power.


Can the measuring unit within GlucoDock® be adjusted individually?

Of course. The VitaDock® App allows personal user settings, such as to determine  measuring unites mmol/L or mg/dL.


Which test trips do I need for measuring with my GlucoDock®?

For the GlucoDock® glucose measuring module you need the GlucoDock® test strips.


Can I use other test strips with GlucoDock®?

No. GlucoDock® can only be used with GlucoDock® test strips designed by Medisana.

 

I ran out of GlucoDock® test trips and lancets. Where can I get new ones?

You can purchase the test strips (PZN 8488900) and the lancets (PZN 8922710) from every VitaDock® distributor, such as in T-Shops of the German Telekom,in pharmacies or directly in our online store.

 

Will my health insurance cover the costs of the test strips?

The GlucoDock® test strips are reimbursed upon the physicians prescription at your pharmacy.