Can I also use TargetScale® with an Android device?  

Due to technical restrictions TargetScale® cannot be connected to an Android device. However, the VitaDock® App is also available for Android. Click here to learn more about how you can use the VitaDock® App also with your Android device. 


Is the VitaDock® App also available for Android?  

Yes, you can download the VitaDock® App for all Android devices with operating system 4.0 and newer here for free in the Google Play Store.  


After finalizing the TargetScale Wizard my scale only shows 'Medisana' and a rotating circle. What do I do?

Please check your username in the Wizard (VitaDock > Settings > TargetScale > Change Settings).

The Medisana TargetScale supports names with only up to 16 characters in total (First- & lastname).

You might need to shorten your first- and lastname accordingly.

This will be fixed with the next update.


Is there a manual for TargetScale® Firmware 2.0?

A quick start guide is available here. The new manual including all new features can be downloaded here.


TargetScale® Firmware 2.0 hotfix

If you encounter troubles updating TargetScale® to firmware 2.0, please download the current VitaDock App 1.4.2 from the Apple App Store.


Where can I download the TargetScale® manual?

You can download it here. It is available in seven languages: German, English, French, Italian, Spanish, Dutch, and Russian.


What is TargetScale®?

TargetScale® is a body analysis scale with integrated objective function. So the individual objective goal can be set. Three light rings set up as a target are responsible for the visual control: the closer the illuminated ring is located towards the middle, the closer you are to your target weight. Additionally the scale provides the oportunity to show the difference between the current weight and the idividual target weight on the display. By connecting the scale with the VitaDock® App, all measured values can be monitored and evaluated on your iPhone, iPod touch or iPad.


With which Apple devices is the TargetScale® compatible?

You can use the TargetScale® with your iPhone (3GS and newer generations), iPod touch (3. Generation and newer) and iPad (all generations).


Can I also use the TargetScale® without iPhone, iPod touch or iPad?

Yes. The TargetScale® can also be used without iPhone, iPod touch or iPad. With the Step-On function you are able to use the scale for a simple weight measurement. For an extended measurement with a calculation of other body values, you can use the other adjustable avatars.


Can the TargetScale® be used with multiple people?

Yes, you can save four users on the scale and another eight on your iPhone, iPod touch or iPad.


Can other users see my personal values, if more than one person uses the TargetScale®?

You can only see the personal settings of the avatars while you edit one of them. During this process you can not see measuring results.

In the VitaDock® App each user can assign a personal password for his VitaDock® data and settings. This password-protected access denies other users to see your personal data.


I like to do a lot of sport. Can I still use the TargetScale® to analyse my body data?

Of course. You can separately add the "Athlete Mode" in which the fitness level of an active person is taking into account within the body analysis.


I already monitored my weight before. Can I transfer this data into the VitaDock® App?

Yes. You have the option to record the measuring values in the VitaDock® App manually. If you have a diary with your values, you can easily transfer the data into the App.


What is the maximum capacity of the TargetScale®?

180kg or 396lbs or 28st4lb.


Background information: TargetScale®


What does BMI mean?

The body mass index (BMI) stands for the evaluation of body weight (underweight, normal weight, overweight, obesity) of a person in relation to its body size. The BMI is calculated as body weight (kg) devided by the square of body height (m²).


Is it possible to reset the TargetScale®?

There are several ways to reset the TargetScale®. The initial situation includes that the scale must be switched off for more than five seconds.


1. Resetting of the avatars (user IDs)

a. Press the sensor buttons "+", "-" and "OK" at the same time for at least 3 seconds.

The display shows a flashing trash and at the top, left of it, you can see "ID".

b. Now tap "OK" to confirm.

Your ID settings are deleted and restored to the basic settings.


2. Resetting of the Bluetooth®-coupled devices:

a. Press the sensor buttons "+", "-" and "OK" at the same time for at least 3 seconds.

b. Now tap "OK" to confirm.

All coupled device addresses will be deleted. You can couple the TargetScale® with five new devices.


3. Resetting of avatars and Bluetooth® devices (basic settings)

a. Press the sensor buttons "+", "-" and "OK" at the same time for at least 3 seconds.

b. Touch the sensor button "-".

The trash symbol blinks on the screen and on the left, above the symbol, you can see the connecting sign and the ID.

c. Now tap "OK" to confirm.

Your ID settings are deleted and reset to the basic settings. All coupled device addresses will be deleted.


What to do incase TargetScale® firmware update fails?

If the firmware update fails e.g. because of an incoming call or low battery status of TargetScale or iOS device, please remove and replace the batteries in TargetScale. After that restart the firmware update process.